How do I make a complaint to the City for no heat or no air conditioning?

If you are renting your unit, you can make a complaint to the City through 311, either by calling or online at https://www.toronto.ca/311 

To report low or no heat for your residential unit between September 15 and June 1, click here.

To report that your unit is too hot between June 2 and September 14, click here. Your unit must have air conditioning to file this request.

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