Wheel-Trans is a paratransit system operated by the TTC providing specialized door-to-door accessible transit services for persons with physical disabilities using its fleet of accessible minibuses or contracted accessible taxis. Users must register with the TTC who will typically grant access to those with permanent disabilities or show difficulty in travelling short distances. Wheel-Trans only provides service within the City of Toronto.
If you need help, Wheel-Trans Customer Service is available to assist you at [email protected] or at 416-393-4111, open weekdays 8:00 AM to 4:00 PM. To book your Wheel-Trans trip, please click here. Reservations can also be made by phone using the Reservations line at 416-393-4222.
Applying for Wheel-Trans service
If your disability prevents you from using conventional transit some or all of the time, then you may wish to apply. Eligibility is not based on disability type, income or age. It is based solely on the presence of a disability that impacts a person’s ability to travel on conventional transit.
Read the Wheel-Trans 10-year strategy.