Landlord Responsibilities

As a tenant, your landlord must ensure that the heating and ventilation systems in your rental property are regularly serviced and maintained.
The landlord is responsible for providing heat to ensure a minimum indoor air temperature of 21 degrees Celsius from September 15 to June 1.

If you have inadequate or no heat, contact your landlord, who must respond within 24 hours and keep records of all responses. Your landlord cannot withhold any vital services, including heat, even if your rent is overdue or if the property has been damaged.

If outdoor temperatures are high enough, your landlord may turn off the heat. During warm weather, your landlord may create a Hot Weather Plan and designate an air-conditioned common room for tenants to escape the heat.

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