New TCHC Electric Mobility Device Policy

As of December 1, Toronto Community Housing Corporation (TCHC) has a new Electric Micromobility Device Policy. There has been a rise in fires linked to lithium-ion batteries, and this policy provides direction on how TCHC buildings and tenants can safely electric-powered e-bikes (e-bikes) and pedal-assist electric motor scooters (e-scooters). 

What Devices Are Allowed

Under the new rules, TCHC permits only certain e-bikes and e-scooters that meet strict criteria. Devices must have functioning pedals and handlebars, weigh no more than 120 kg (including battery), have motors no stronger than 500 watts, and not exceed a maximum speed of 50 km/h

What Devices Are Not Allowed

Electric kick-scooters, hoverboards, electric skateboards, one-wheelers/unicycles, four-wheel electric rideables, and any modified or non-compliant devices are strictly prohibited on all TCHC properties. 

Charging and Storage Requirements

Recognizing the fire and safety risks associated with lithium-ion batteries, the policy outlines rules around charging and storage:

  • Only OEM (original manufacturer) batteries and chargers may be used.
  • Charging must be done by plugging directly into a proper wall outlet (no extension cords or power bars), and battery charging must be supervised by an adult (age 18+, or if head of household and 16+).
  • Only one e-bike is permitted per unit (or a maximum of two total e-bikes when stored).
  • Devices and batteries must never be left charging unattended, left in common areas, or stored in hallways, stairwells, lobbies, or other shared spaces. 
  • Battery disposal must follow municipal hazardous waste guidelines; they cannot be thrown in regular garbage or chute bins.

Compliance, Monitoring, and Future Oversight

To ensure compliance, moving forward, TCHC will include e-device checks into its Annual Unit Inspection program. This will include counting devices/batteries in each unit and assessing storage and charging conditions. The policy adopts a “risk-based” approach: tenants found non-compliant may receive a verbal or written warning, follow-up inspections, formal notice, and if necessary — remedial action. 

TCHC hopes to implement a communications strategy first, to inform tenants and staff about the new rules: posters, tenant FAQs, building-wide notices, social-media updates, and staff reference materials. For more detailed information, please visit TCHC's website

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