Sound Advice on the City's Noise Bylaw

Toronto summer is in full swing. As our streets liven up, residents and businesses are reminded to observe the City's Noise Bylaw. Visit the City's Noise webpage to find information including: 

  • Rules for different types of noise  
  • How to comply with the bylaw  
  • How the City addresses noise complaints  
  • Rules for construction noise and which types of projects are exempt from the bylaw  
  • How to apply for a Noise Exemption Permit. 

How do I submit a noise complaint?  

Before submitting a complaint, residents should exercise a reasonable degree of tolerance and consider speaking with those responsible for making the noise to give them an opportunity to correct the issue. If applicable, follow-up with your landlord, condominium corporation or other entity that have the authority to resolve your noise concerns. If you are unable to resolve the issue (and there isn’t an exemption permit for the noise), you can call 311 or submit a complaint online.  

Noise complaints are prioritized to ensure that more frequent and disruptive issues can be addressed effectively. As a result, City staff may not investigate an isolated or infrequent noise complaint to ensure more persistent and recurring noise issues are investigated. Data from complaints of this nature may not lead to formal investigations but will instead be logged and/or referred to other agencies.  

Who would I contact to submit a complaint about noisy parties?  

Bylaw enforcement officers are not first responders for demonstrations, noisy parties or noise from people acting disorderly, such as yelling, screaming or fighting. To report these types of noise complaints, call the Toronto Police Service non-emergency number at 416-808-2222. Where there are persistent and repeated complaints and issues about noisy parties, the City’s Noise Team may partner with police to provide support. For emergencies, call 911.   

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