Tenant Resources

Who's Responsible for What?

The Toronto Rent Bank supports residents behind on their rent or who need help with a rental deposit. The partnership between the City of Toronto, Neighbourhood Information Post, and eight Local Access Centres, aims to ensure low-income individuals and families are more able to stay in their homes and avoid homelessness.

The program provides non-repayable grants up to $4,000 or three months’ rent, whichever is the lowest. However, applicants are not eligible for Toronto Rent Bank support if they have an RRSP balance over $6,000, or if they have received Toronto Rent Bank support within the last 12 months.

Further, applicants cannot be in receipt of social assistance such as Ontario Works (OW) or Ontario Disability Support Program (ODSP) at the time of applying. However, applicants receiving social assistance should contact their OW or ODSP caseworker as they may qualify for the Housing Stabilization Fund.

Learn more about the Toronto Rent Bank

Frequently Asked Questions

A Rental Renovation Licence is only required when a landlord issues an N13 notice – even if the tenant intends to return after the renovations – for the purpose of renovations that require the rental unit to be vacant. If a landlord can complete renovations without requiring a tenant to vacate or without issuing an N13 notice, a licence is not needed.

An N13 notice is a formal step in the provincial eviction process under the Residential Tenancies Act. It may be issued for legitimate renovation work – but landlords must follow all steps in the City’s Rental Renovation Licence Bylaw before asking tenants to leave.

Tenants are not legally required to move out just because their landlord tells them to move out verbally, in writing, through an N13 notice or even if the landlord receives a Rental Renovation Licence from the City. Only the Landlord and Tenant Board (LTB) can issue an eviction order, which requires the landlord to file an L2 application and the tenant to be given the opportunity for a hearing.

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