Maximum Indoor Temperature By-law: Survey Ends September 8

The City is seeking input from tenants and landlords for establishing a maximum temperature standard for rental units and cooling rooms during the summer. Toronto is feeling the effects of climate change, with more frequent and intense heat waves beyond historic norms. Have your say, take the online survey by Monday, September 8.

Building owners and operators are required to post information about an air-conditioned space in the building (if accessible to all tenants) and the details of the nearest location of a publicly accessible air-conditioned place on their tenant notification board. Learn more about RentSafeTO building owner requirements. The City also encourages landlords to create a hot weather plan to help prepare and support tenants during extreme heat.

If you have concerns about the indoor temperature of your rental unit equipped with air conditioning, speak to your landlord or property manager first and submit a service request. Your landlord/property owner is required to respond to urgent service requests (such as vital services) within 24 hours and non-urgent service requests within seven days. If the issue is not resolved in a timely manner, you can file a complaint with the City by calling 311 or by submitting a request online.

Find more information on the City’s Indoor Temperatures in Apartment Units webpage.

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